Standard Delivery

Delivery Time: Most UK mainland addresses can expect delivery within 4 working days from the date of your order.

Courier Service: Your order will be delivered by Royal Mail.

Our return policy lasts for 30 days from the date of purchase. Unfortunately, we cannot offer a refund or exchange if more than 30 days have passed since your purchase.

• Items must be returned unused, in the same condition you received them, and in their original packaging.

• Replacement items will only be shipped once the original items are returned.

• We recommend using a recorded delivery service for returning items to ensure they reach us safely.

You are responsible for covering the shipping costs for returning your item. Please note that these costs are non-refundable.

Please send your returns to: BRAV Endurance, 17 Pendwyallt Road, Whitchurch, Cardiff, CF14 7EF.

To return an item, please download and fill out the BRAV Return Form.

We replace items if they are defective, damaged, or unwanted (provided they are unworn and still have tags attached).

To initiate an exchange, email us at sales@bravsocks.com and send your item to the address above.

• Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

• Approved refunds will be processed and credited to your original method of payment within 10 working days.

If you haven’t received your refund after 10 working days, please:

1. Check your bank account.
2. Contact your credit card company, as it may take additional time for the refund to be posted.
3. Contact your bank, as there may be a delay in processing.

If you’ve completed these steps and still haven’t received your refund, please contact us at bravsocks@gmail.com.

Only regular-priced items can be refunded. Sale items and items purchased from The Locker section of our website are non-refundable but may be exchanged.

If you have any questions or need further assistance with your order, please don't hesitate to contact us at bravsocks@gmail.com. We're here to help you every step of the way.